Gretna Shopping Centre

Berghaus - Supervisor


As an experienced Retail Supervisor you will support the Store Manager and Assistant Store Manager ensuring store processes are robustly followed and the store is maximising sales, as well as being able to:

•Develop and maintain excellent product knowledge throughout the store to ensure we offer best in class customer service

•Continually ensure the store is fully stocked of all product categories according to current stock availability

•Ensure a consistently high standard of customer service is maintained within the store at all times

•Develop and demonstrate best practice, ensuring you display the highest possible standards

•Ensure customer service and returns policies are adhered to at all times

•Ensure Health and Safety of customers and colleagues is adhered to at all times

•Actively develop store staff, driving a culture of continuous improvement

•Be aware of and actively support company policies  


Experience of a retail environment, preferably in a management position or a high performing sales position

•Strong commercial capability with clear evidence of implementing changes and driving standards

•Proven experience of communicating successfully with store teams

•Experience of driving merchandising and training principles and standards

For further details or to apply please visit https://careers-pentland.icims.com/

(C) 2014 All Rights Reserved