We have missed you!
Our teams have been working hard and are excited to safely welcome you back to Gretna Gateway from Monday 26th April 2021, with all your Designer Outlet favourites up to 60% off RRP.
We continue to have measures in place to keep you safe as you enjoy your shopping in our open-air environment.
We have an exciting year ahead, with our refurbishment well under way, so you will find some change when shopping with us, which we would like to update you on.
On Your Visit
All three entrances to our mall are now open for entry to your favourite stores!
The Central Mall gate is narrow, so for your safety, this gate will be entrance only.
For disabled access, we will allow for safe exit though this gate; our Guest Services Team will be there to assist you. The best parking for disabled bays is now in the centre of our main car park.
Wheelchair hire is still available from our Guest Information Hub, which you can find in Unit 13, beside Le Creuset. Please notify a member of our Guest Services Team if you need additional support.
If you are visiting us in a motorhome or caravan, we politely ask that you park in our South Car Park, which is signposted as you enter Gretna from the M6 or cross the roundabout if you are travelling from the North. This will allow the safest parking spot for your vehicle.
Our toilets and our playpark are now open, with additional measures in place to keep you safe.
Our stores and our mall continue to operate with a maximum capacity, so there may be time where you will be required to queue. We will keep update our websites with our peak and quietest times.
Please continue to respect social distancing measures. Please note, in Scotland, face coverings are legally required for all children over the age of 5, unless medically exempt, and our social distancing remains at 2m. Please be respectful to all our teams on the mall and in stores, they will be happy to help.
We can’t wait to welcome you back to Gretna Gateway – See you soon!