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Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, and Club Monaco, among others, constitute one of the world’s most widely recognized families of consumer brands

Position Overview
• Leads, organizes & coordinates Customer Experience & Customer Support teams
• Updates on Communication both verbally and using Business Tools
• Lead Team Briefs in the absence of Manager
• Co-ordinate and deliver training sessions
• Lead by Example to maintain and protect Brand Integrity whilst resolving customer issues
• Has significant impact on the sales results of assigned area/store
• Able to access, read and interpret key Business Reports
• Can make balanced, commercial decisions and lead a commercial walk around

Essential Duties & Responsibilities
• Has significant impact on the sales results of assigned area/store
• Able to access, read and interpret key Business Reports
• Coaches Individuals and Teams in the Company Selling Culture Sales Model

Experience, Skills & Knowledge
• Previous supervisory experience within a retail environment
Ability to work autonomously and give proactive guidance in a fast paced and dynamic environment
• Empower the Team to put the Consumer at the Heart of what they do
• Excellent sales skills (actively engage with customers to promote sales and offer best in class shopping experience)
• Able to prioritize work load, meet tight deadlines and specified standards
• Ability to adapt to and implement Change
• Excellent communication skills and the ability to engage motivate and influence others
• Commitment to their own continuous development and supporting others
• Required language: English + local language